Frequently problem answer
1. -Question: I have used this product 3 times and few "dimples" are already starting to tear away from the base.
-Answer: The mold may be stored quite a while and has been pressed down, and shapes changed. Please place it under the sun or place in oven or place in a high temperature. The shape then will be restored.
2.-Question: Please let me know the temperature of the mold can suffer.
-Answer: In general practice, can suffer within the temperature between -40~220 centigrade, in some case can suffer 260 centigrade. Please note silicone mold, which can suffer temperature higher than 260 centigrade (500 degrees fahrenheit) or temperature lower than -40 centigrade (-40 degrees fahrenheit), may be additive, is not 100% pure silicone.
3.-Question: Why the mold soft a bit?
-Answer: For flexible reason, we design the mold a bit soft, so you may easily un-mold. If you need a more sturdy support when transfer or move, you can put it on a tray or another mold.